Ford Pro Service Elite

Commercial service prototype + program
Ted Britt Ford Pro / Built facility photography shows the service program at the scale of the site.
The idea

For the vehicles that work. And the people who keep them working.

K5 developed Ford Pro’s Service Elite prototype program with Ford, connecting commercial service operations with a clear brand environment and a considered customer visit.

Disciplines
Automotive Retail
Architecture & Interiors
Our role
Prototype design + facility planning + program development
Project
Commercial service prototype + program
Setting
United States
01 / Ford Pro Service Elite

Customer arrival.

The prototype gives Ford Pro’s service environment a clear identity. Built photography shows the program carried into the site, building and point of arrival.

Customer arrival / The Ford Pro identity gives the service facility a clear address.
The pylon / A clear exterior identity introduces the Ford Pro facility.
The built facility connects access, parking and the service building.
The exterior standard is carried into another facility setting.
The approach brings the customer to the service entrance.
02 / Ford Pro Service Elite

The shared space.

Prototype visualization considers how hospitality, information and waiting can sit alongside the working service environment. The built customer area carries those decisions into daily use.

The shared space / Prototype visualization connects hospitality, information and a place to wait.
Built customer areas bring the material and hospitality standard into everyday use.
03 / Ford Pro Service Elite

The service setting.

Planning connects commercial vehicles, equipment and staff circulation. The customer experience and the employee’s working day are treated as parts of one facility.

The service setting / The working floor is planned around commercial vehicles and the people servicing them.
The service floor’s equipment and circulation support the working day.
You found Einstein.

A little brilliance.
A little mischief.

K5’s Einstein character working on a laptop

Einstein has a small but spirited place in the K5 world. For us, he stands for a simple idea: have fun while being brilliant.

Ask the unexpected question. Make a new connection. Enjoy figuring it out. That spirit belongs in the work, too.

The wild hair is optional.